*hypf*

I stumbled over a (for me) quite serious bug in an application I use. Nothing security-related (I have no clue of that), but it impacts the usefulness of the program for certain cases. After looking around how to report bugs I find that there is no bug tracker; they use a forum to track that. Ok, their choice, I don't have to manage that. But registering does not automatically enable me to post anything and I am still waiting for approval (since 2010–11–10 12:10).

I think for developers of products it should be in their best interest to make bug reporting easy. After all, if a user is nice enough to report something that does not work they should be thankful and not put them on a waiting line that might take days to clear. At least for me my incentive of investing time into writing a good bug report goes down if I have to wait longer than necessary before actually being able to report anything.